For all return inquiries, you must email us to authorize your return.
Returns are accepted for a store credit within 21 days of online order purchase date. Sorry no refunds. Returns sent back after 21 days are subject to a 20% restocking fee.
Items marked as "pre-order" or "pre-sale" can be cancelled prior to receipt of item, but are eligible for a store credit only. Sorry no refunds.
Items marked "sale", "flash sale", "final sale", "clearance", purchased during any major promotions (Boxing Week, Black Friday, etc.) are a final sale. Items purchased using a discount code (with the exception of our email program sign up code) are a final sale. No returns are accepted for final sale items.
All items must be returned with original tags attached (if applicable) and in unwashed, unworn and smoke-free condition. Original shipping fees are non-refundable.Return shipping is at the customer's expense.
If an items arrives damaged or defective, please email us within 3 days of receipt in order to receive a full refund. If more than 3 days has passed, then the item is eligible for a store credit only. Damages must be reported prior to item being worn or washed. Tags must still be attached.